Terms and Conditions

Last updated 5 November 2026

Hic gives you one plan worth doing with your free time. These terms are the rules for using it. They are short on purpose. By creating an account or using the app, you agree to them.

Hic is operated by Hic Exploration SA, Via Carlo Maderno 23, 6900 Lugano, Switzerland ("Hic", "we", "us"). Questions go to legal@hic.studio.

1. Who can use Hic

• You must be at least 18 years old.
• You need an account to start a plan. One account per person.
• The details you give us must be true and yours. You are responsible for what happens under your account, so keep your password to yourself.

2. What Hic does

Hic suggests plans made of places, activities, events and community gatherings near you. Some plans are written by our team. Some are assembled by software, including AI models, from places and data we have checked. You can start a plan, share it, invite friends, follow communities and, where offered, book tickets.

Hic is available on iOS and Android. It needs an internet connection, and most plans work better with location turned on.

3. Plans are suggestions

We work hard to get plans right. Places still close early, events move, weather changes and prices change. Opening hours, distances and descriptions are our best information at the time, not a promise.

• Check anything that matters to you before you set off, especially for travel, tickets and accessibility.
• You decide whether to follow a plan. Use your own judgement about weather, terrain, traffic, alcohol and your own fitness. Outdoor plans carry the ordinary risks of being outdoors.
• Venues, organisers and transport operators are independent of Hic. They are responsible for their own services and premises.

4. Bookings and payments

Some plans let you buy a ticket or reserve a spot. When you do:

• The price, what is included and the cancellation rules are shown before you pay. Those rules come from the venue or ticket partner and apply to your booking.
• Payments are processed by Stripe. We never see or store your full card number.
• Some tickets are sold by partners such as Tiqets. Their terms also apply to those tickets.
• For a problem with a booking, write to legal@hic.studio and we will help sort it out with the partner.

Hic itself is free to use. There are no subscriptions.

5. Friends, communities and sharing

Hic is better with people. You can add friends, find friends from your contacts if you allow it, send a plan, go together and follow communities.

• What you share is visible to the people you share it with. A shared plan link can be opened by anyone who has it.
• Communities and organisers run their own events. Their pages on Hic describe them, but the event is theirs.
• Be decent. No harassment, hate, spam, impersonation or anything illegal.

6. Your content

Photos, notes, check-ins and anything else you add stay yours. You give us a non-exclusive, worldwide, royalty-free licence to store, show and adapt that content inside Hic so the features work, for example to show a friend where you went. The licence ends when you delete the content or your account, except for copies other people already received.

Only add content you have the right to share.

7. What you must not do

• Fake your location or check-ins.
• Scrape, copy or resell Hic's plans, places or data.
• Reverse-engineer, attack or overload the app or our servers.
• Access accounts or data that are not yours.
• Use Hic to advertise or sell without our written agreement.

8. Our content

The Hic name, logo, app, plans, written notes and the way places are selected and put together belong to Hic Exploration SA or our licensors. You may use them to enjoy Hic. You may not copy or redistribute them without our permission. Place photos and data from third parties remain theirs.

9. Privacy

How we handle your data is set out in the Privacy Policy, which is part of these terms. In short: we collect what makes the plans better, and we do not sell your data.

10. Third-party services

Hic relies on other services to work, including Supabase for accounts and data, Amazon Web Services for our servers, Stripe for payments, Mapbox for maps, Google and Apple for sign-in and notifications, PostHog for analytics when you allow it, and AI model providers for parts of plan building. Their terms apply to their part. We are not responsible for their outages.

11. App stores

If you downloaded Hic from the Apple App Store or Google Play, their terms also apply. Apple and Google are not responsible for Hic or its content, and claims about the app go to us, not to them. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.

12. Liability

Hic is provided as it is and as available. We may pause the service for maintenance or fixes.

To the extent the law allows, Hic Exploration SA is not liable for indirect or consequential loss, for the acts of venues, organisers, partners or other users, or for anything that happens while you follow a plan. Nothing in these terms limits liability that cannot be limited under Swiss law, such as liability for intent or gross negligence.

You agree to cover our reasonable costs if a claim against us arises from your breach of these terms or from content you posted.

13. Ending your account

You can delete your account at any time in Settings or at hic.studio/delete-account. Your personal data is removed within 30 days, as the Privacy Policy explains.

We may suspend or close an account that breaks these terms or puts other people at risk. Unless it is urgent, we will tell you first and why. You can appeal at legal@hic.studio.

14. Changes

Hic changes often, and these terms will too. If a change matters, we will tell you in the app or by email before it applies. If you keep using Hic after that, the new terms apply. The date at the top always shows the current version.

15. Law and disputes

These terms are governed by Swiss law. The courts of Lugano, Ticino, have jurisdiction, unless consumer law where you live gives you the right to go to your local courts. Write to us first at legal@hic.studio. Most things get solved that way.

If one part of these terms is found invalid, the rest still applies.

16. Contact

• Company Hic Exploration SA
• Address Via Carlo Maderno 23, 6900 Lugano, Switzerland
• Email legal@hic.studio